FAQs – Peace is Earned

---------------------------------------------------------------------------------------

We're a little more unique than other studios in that we don't have a warehouse for our
inventory. To compensate, we always make our pieces to order. Therefore, it will
almost always take about two weeks (or a bit longer depending on overall
demand) for items to ship.

Don't worry, you can contact us and we'll let you
know how progress is coming along. Otherwise, we will send you a tracking
number in your email once it's packed and sent for delivery.

----------------------------------------------------------------------------------------------------------------------

Since this is a handmade product, it may have minor defects such as pits, pores,
black spots, bumps, etc. Due to the nature of handmade products, it's normal to
observe slight differences between the actual items you would receive and the
ones advertised in the listing. These include but not limited to slight
differences in colors, patterns, shapes, dimensions, and weights.

------------------------------------------------------------------------------------------
When we receive an order we start work right away as it takes a time to make them
ship-ready. Orders are processed as quickly as possible, and therefore, may not
be able to be changed once they are placed.

If you do need to modify or cancel
an order, please email us at peaceisearnedsd@gmail.com or call us as
quickly as possible at ‪(858) 848-9948.

----------------------------------------------------------------

If the item you choose is
out of stock, we will notify you soon after we process your order. We'll most likely recommend a similar design or we may need some additional time to get the necessary tools/material which could result in a delay. We're more than happy to offer a refund as well if that's what you'd like!

--------------------------------------------

We want you to be 100% satisfied with your order. If you are not completely in love
with it, you are welcome to return it to us within 14 days of receipt for an exchange or
refund.

You may return all unused merchandise in its original packaging for
exchange or refund (excluding shipping charges). Please return all merchandise
with our Return Merchandise Authorization form located here:

https://cdn.shopify.com/s/files/1/0580/4539/9210/files/RETURN_AUTHORIZATION.pdf?v=1632724645

Returns can be mailed to:

Peace is Earned - Returns

16522 Bridlewood Road

Poway, CA 92064

United States

For additional information on returns, please email us
at peaceisearnedsd@gmail.com or by calling us at (858) 848-9948.

ordering

shipping

returns